Mariposa Food Co-op strives to provide residents of West Philadelphia and beyond with access to and information about food, especially healthy, locally-grown or otherwise sustainably-produced products. Our primary activity is running a food co-op owned by those who shop there, who actively participate in its governance and operations on an egalitarian consensus-seeking basis.
To do this requires skilled and passionate staff members. If you believe in the power of collective ownership and want to contribute to one of Baltimore Avenue’s fastest growing organizations, then come be a part of the Mariposa community.
Applications for cashiers, produce stockers, and grocery stockers are accepted at all times regardless of current vacancies. Applicants may print out an application and send it to firstname.lastname@example.org, or drop it off in store. Applicants may also request a paper copy in store. Including a resume with your application is encouraged.
Due to the high volume of applicants, we do not accept phone inquiries about employment opportunities. Additionally, we will only be in touch with individuals whose applications meet our needs.
Mariposa is an Equal Opportunity Employer and does not discriminate on the basis of race, color, ethnicity, gender/gender expression, religion, national origin, sexual orientation, marital/parental status, veteran status, disability, political affiliation, or any other identifier irrelevant to Mariposa’s employment opportunities. People of color, LGBTQIA, other minorities, and women encouraged to apply!
Salary & Benefits: $18-$22/hour D.O.E., Paid Time Off; Health and Dental Insurance; 20% Store Discount
Hours: Full Time
Job Summary: Manage and lead all aspects of the Grocery Department including profitability, staff supervision, customer service, productivity, and department conditions. Support and advance Mariposa’s dedication to social justice, food justice, and access to healthy and sustainable food through product selection, communications, and internal leadership. Position Mariposa for continuing success in the local market by ensuring that the Grocery Department is competitive and able to accommodate the changing needs of consumers and employees alike. Reports to the General Manager and is part of Mariposa’s leadership team.
In conjunction with General Manager, sets department’s annual budget.
Sets sales, margins, and labor goals in alignment with budget and industry standards; evaluates product mix, monitors progress, and ensures that Grocery department consistently meets its goals.
Develops, refines, and communicates department procedures for all aspects of departmental operations including (but not limited to) ordering, receiving, stocking, and merchandising.
Oversees and participates in periodic inventory counts.
Ensures competitive pricing; conducts pricing, product, and merchandising comparisons.
Develops relationships with suppliers; supports Buyers in negotiating with suppliers for favorable prices, terms, quality, and delivery.
Purchase items following product selection guidelines and strategic plan.
Refines Mariposa’s Buying Guidelines as needed to ensure that they support the co-op’s business needs and mission; supports Buyers in aligning purchasing with Guidelines, sales trends, and operational needs.
Provides product information for promotions and advertising; collaborates with Marketing & Purchasing team to identify new cost-effective promotional opportunities.
Staff Management and Supervision
Supervises work performance, output, and conduct of Grocery Department (buyers, stockers/receivers, etc.) to ensure compliance with policies, procedures and Mariposa’s expectations.
Creates and implements department performance monitoring and assessment tools.
Models supportive and participatory leadership, promotes team building, increases accountability, and motivates staff to achieve goals.
Works with Buyers to create trainings for Grocery staff about product handling processes; conducts some trainings; coaches Buyers on how to train staff.
Ensures that all department staff receive appropriate onboarding, training, and feedback to perform their jobs.
Conducts regular department meetings.
Facilitates and conducts routine performance evaluations.
Schedules department staff in alignment with labor budget and department’s operational needs.
Determines hiring needs in accordance with labor budget and operational needs; facilitates hiring process in conjunction with Staff Support/HR Manager.
Implements performance management tools (including but not limited to coaching, disciplinary action and termination) as needed and in accordance with Mariposa policies.
Maintenance, Safety, and Security
Ensures that all Grocery staff learn and use safe practices on the job.
Collaborates with Facilities Coordinator to ensure that department and back-stock areas are maintained in a clean and orderly manner which is in compliance with all applicable laws, regulations, and guidelines.
Monitors condition of departmental equipment and furnishings; researches and recommends repair or replacement as needed.
Addresses safety and security concerns promptly and using appropriate channels.
Follows established policies when handling problematic customers and/or suspected shoplifters; holds department staff accountable for same.
Supports Mariposa Food Co-op’s mission to provide greater food access to our community.
Works to proactively live out Mariposa’s values of inclusion, anti-oppression, and anti-racism specifically.
Employs a leadership style that encourages and empowers other staff.
Actively listens to new ideas and encourages team to achieve self-sufficiency when possible.
DESIRED EXPERIENCE, SKILLS & ABILITIES
5+ years experience in Grocery Retail Management
5+ years experience managing teams of 12-20 staff
Advanced knowledge with Microsoft Office (especially Excel!), Gmail, Google Drive, and POS database systems
Experience creating annual budgets within a retail setting; experience monitoring and analyzing sales data such as profit margin, sales trends, etc.
Attention to detail, especially with regard to pricing and financials, is a must
Proven experience working with the natural foods industry; knowledge of relevant terms, classifications and practices
Excellent spoken and written communications skills with the ability to tailor communications to different contexts; comfortable with public speaking
Ability to exercise good judgement at all times
Creative problem solving skills
Demonstrated experience working effectively with diverse teams
Ability to speak, listen, and learn during frank conversations about systemic oppressions.
Excellent customer service skills
Strong organizational skills and a demonstrated sense of urgency
Ability to learn and meet the fluid requirements of the job
ADDITIONAL EXPERIENCE, SKILLS & ABILITIES
Experience designing, constructing and maintaining product displays
Experience with category management
Experience with co-operative business models and elements of democratic workplaces such as: using consensus, interpersonal mediation, grievances, collectives
Knowledge of or experience with regional food co-ops and/or regional natural foods supply chains
Familiarity with food justice issues
Must be able to lift and carry up to 50lbs as needed throughout the day.
Must be able to walk, stand, bend, climb stairs/ladders, and reach for extended periods of time.
Must be able to work in cold, wet, and enclosed environments for extended periods of time.
Fine motor skills required to operate tools, devices, and computers.
Adjustable vision focus needed for reading detailed pricing information on screens or paper.
Must be able to operate light equipment such as freight lift.
TO APPLY: Please submit your current resume and cover letter to email@example.com. Please include your compensation history in either your resume or cover letter. Applications without cover letters will not be considered. Please, NO phone-calls, NO walk-ins.